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Evo-ERP and DBA Classic >> Sales >> AR-C One Check Two Customers
http://www.istechforum.com/YaBB.pl?num=1057620400

Message started by Lenette on 07/07/03 at 17:26:39

Title: AR-C One Check Two Customers
Post by Lenette on 07/07/03 at 17:26:39

We have a customer that recently merged all their location's AP duties to one central clearing house. Because of this change, we received a check for $1824.44 (Invoice for $1834.44 & a Credit Memo for $10.00) which is payment for two of our customers (ABC & XYZ).

I can fake the system with an overpayment (full amount) to ABC Company but how do I handle the Credit Memo?? :-/

Also, I thought I once saw a screen where I could merge two customers... was I dreaming? ???

Title: Re: AR-C One Check Two Customers
Post by Lenette on 07/07/03 at 17:35:02

OOPSS.. I found where you merge the two customers.

I still need to know what to do if I can not merge them?
Lenette

Title: Re: AR-C One Check Two Customers
Post by Lynn_Pantic on 07/07/03 at 17:51:56

I would enter it as if it were 2 separate checks from the separate customers for the separate amounts.

Title: Re: AR-C One Check Two Customers
Post by Lenette on 07/08/03 at 09:05:07

Lynn,
I was going to do that... but one amount is a $10 credit memo. When I enter a negative $10 for payment it prompts me for NSF or Reversal. If I select Reversal it does not allow me to offset the credit memo. ???
Lenette

Title: Re: AR-C One Check Two Customers
Post by Lynn_Pantic on 07/08/03 at 12:02:51

Now I understand. You have the following:
Customer XYZ has open invoice $1834.44
Customer ABC has open Credit Memo $10
You have a single check of $1824.44.

1. Enter a Credit Memo for $10 to XYZ
2. Enter a voucher for $10 to ABC. Post to the same GL account as the credit memo entered in item 1 so they cancel out.
3. Enter the $1824.44 check as payment to XYZ and select the $10 credit memo along wioth the open $1834.44 invoice.
4. Enter a $0 payment to ABC and choose the $10 Credit Memo and the $10 Voucher to clear them from open Aging.

Title: Re: AR-C One Check Two Customers
Post by Lenette on 07/08/03 at 13:58:36

Lynn, THANKS! THAT WORKED JUST FINE!! ;D Lenette