ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Sales >> Can't void invoice...phantom unposted invoice
http://www.istechforum.com/YaBB.pl?num=1071859070

Message started by Mike_Habich on 12/19/03 at 10:37:50

Title: Can't void invoice...phantom unposted invoice
Post by Mike_Habich on 12/19/03 at 10:37:50

We need to void invoice 15434 from an SO. When we go into SO-R, we get the message "The SO for the invoice that is being voided has an unposted invoice (number 15345) pending against it. Please post this new invoice before trying to void any invoices that originated from this SO."

I can't find any trace of the unposted invoice, so I can't delete or post it. The SO had only a single shipment; no backorders.

How can I get SO-R to work?

Title: Re: Can't void invoice...phantom unposted invoice
Post by Lynn_Pantic on 12/19/03 at 11:15:42

Easiest would be to add a line to the SO for a type N part that has no cost associated with it and post a $0 invoice to clear out 15345.

Title: Re: Can't void invoice...phantom unposted invoice
Post by Mike_Habich on 12/19/03 at 11:42:08

This worked. Thanks yet again, Lynn.

I have no idea what our operator did to create the phantom invoice. Neither does he...