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Evo-ERP and DBA Classic >> Sales >> sales commission problem
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Message started by Kristie on 02/04/04 at 10:19:19

Title: sales commission problem
Post by Kristie on 02/04/04 at 10:19:19

Our agents commissions are entered at the time of the sales order then paid after the sales order has become an invoice and is paid by the customer to us. Back in Oct 2003 a sales order had an agent commission entered on it in error. When the invoice was paid it showed up on the sales commission (CS-D) for that agent, but it is not deserved. How can I delete that commission?

Title: Re: sales commission problem
Post by RAGINE on 02/04/04 at 11:14:26

Kristie,

We've had this happen before, the way we handled it since the invoice was paid, was to enter a SO as a negative QTY including the agent who should not have been entered. We then re-entered the SO correctly. We then used the credit memo to offset the invoice as payment. This seemed to work out ok.