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Evo-ERP and DBA Classic >> Sales >> Voided Invoices still show in AR Aging
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Message started by jfillmore on 09/01/04 at 14:23:29

Title: Voided Invoices still show in AR Aging
Post by jfillmore on 09/01/04 at 14:23:29

I have previously voided an invoice, but it still shows up in Customer Aging.

If I try to void it again, it says it has already been voided.

What do I do now (to remove it from the AR Aging)?

Title: Re: Voided Invoices still show in AR Aging
Post by Lynn Pantic on 09/01/04 at 14:44:11

Did the credit memo for the void actually post?  If it did, then you should see both the original invoice and the credit memo on the aging and you can process a $0 payment and apply one against the other.  If it did not, then manually make sure the Sales Order is released for negative quantities reversing the original invoice and print and post the credit.

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