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Evo-ERP and DBA Classic >> Accounting >> AR-E Statements
http://www.istechforum.com/YaBB.pl?num=1095954928

Message started by kristinfitz on 09/23/04 at 07:55:28

Title: AR-E Statements
Post by kristinfitz on 09/23/04 at 07:55:28

I ran a statement for one customer and it was fine. I ran it for another which has a balance due and it would not populate any information. When I view the statment I see the form with no information on it and see the code for the fields instead of actual information. Any suggestions?? Thanks.

Title: Re: AR-E Statements
Post by Cyndee Pappas on 09/23/04 at 08:37:49

Check the 2nd customer's account (AR-A or AR-Q) to be sure Send Statements is set to Y. If it is, maybe the combination of choices (overdue only, zero balance, etc)you are making excludes this customer.

Also, there have been previous posts on this. Try searching the archives if the above doesn't help.

Title: Re: AR-E Statements
Post by kristinfitz on 09/23/04 at 11:19:20

Thanks Cyndee. It was the overdue balance that I had on Y.