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Evo-ERP and DBA Classic >> Sales >> SO-G Error, won't post
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Message started by Dick on 11/12/04 at 14:07:41

Title: SO-G Error, won't post
Post by Dick on 11/12/04 at 14:07:41

SO-G says one of a batch of SO's I just did would post at an amount "different than the originally printed invoice amount", so it skips posting it. It says re-print, then re-post, but that doesn't work, it still gives the same error.

The "originally printed invoice" is the one that's wrong, by exactly the amount of the last (or only) invoice line (it's double what it should be). The amount the message says it "would" post is in fact correct.

Never happened before, but then once yesterday, and again today....

Anyone else seen this? Any suggestions?
Thanks.

Title: Re: SO-G Error, won't post
Post by aricon on 11/12/04 at 14:28:52

"Un-print" that invoice, re-print it and then try posting.

Title: Re: SO-G Error, won't post
Post by lmk223a on 11/15/04 at 06:09:39

Yes, we have this error message occasionally.

Go to SO-G and print the PREPOST COST OF GOODS SOLD REPORT. The error is caused by DBA including something extra in this report than you have actually released through SO-E. (This is the cause for the $ amount difference)

We then go to SO-A and edit the quantity or price for the extra item, sometimes we have to reduce either or both to $0.

Afterwards, we are then able to go back and successfully post the invoice.

Don't know the cause of this problem, but it does happen.

Title: Re: SO-G Error, won't post
Post by Dick on 11/16/04 at 08:34:57

Lorne, thanks, I could have been clearer, but I had already done that, as well as everything else I could think of, before I cried for help. Un-printing didn't make it available to post.

lmk223a, whoever you are, you solved my problem. It looked like when dba went to post, the SO $ Total was wrong (the amount of the current suhipment hadn't been deducted). Like you said, the fix was to (SO-A) edit the SO quantity to 0 (thereby making the SO $ Total correct), then in (SO-E) edit it back to the actual quantity, and disregard the warning that you're overshiping the SO.
The invoice printed again fine, and it posted without a snag. (There's a bug there somewhere!)

Thanks again. I'm back in business

Title: Re: SO-G Error, won't post
Post by rphitch on 11/16/04 at 09:30:34

I had this problem yesterday and Lynn has a fix. She sent me an updated copy of Bksoe & T6soe and it fixed the problem after unselecting the item and reselecting the item, printing the invoice and then posting.

R Hitch

Title: Re: SO-G Error, won't post
Post by Lynn Pantic on 11/16/04 at 09:30:45

We found and fixed that, will be in the next update.