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Evo-ERP and DBA Classic >> Sales >> More problems with AR-E
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Message started by cathyh on 12/28/04 at 14:26:23

Title: More problems with AR-E
Post by cathyh on 12/28/04 at 14:26:23

We are having several new problems with the AR-E program since the 12/14/04 update.
1) In both DBA classic and Evo, using th old style statement format, the show fully paid on/after a selected date does not work, it shows all paid from the beginning of time!
2)Payments in the aging style format prints a last line with 0 in all the fields except the check total, in which it prints the previous check total. (A grand total of payments in the chosen period would be nice here!)
The next two may be related:
3) Balance forward does not show with the aging style format when it is asked for.
4) The aging style format really goes haywire in both DBA Classic and Evo when printing multiple customers and when asking for a balance forward and payments on/after a certain date. Total balances are printing on the next customers statement, some unpaid invoices are not even printing, balances don't match the total of all listed invoices. My AR person says that balance forward and aging style format are not compatible so this may be the problem.
5) We would like to see the payments list the current amount of the invoice, not the original, so that the amount owed after the payment will be right. Maybe I could modify the t6 form to do this?? Also, the payment discount doesn't show up at all so that the invoice amount minus the payment amount still shows the discount that was given as owed.
All this being said, we do really like the new format!! :D

Title: Re: More problems with AR-E
Post by Lynn Pantic on 12/28/04 at 17:16:32

There was a patch posted - www.istechsupport.com/dl/121404patch.zip - are you using the original or the patch? I would agree that you can't do Balance Forward and Aging format together.

Title: Re: More problems with AR-E
Post by cathyh on 12/29/04 at 08:08:13

I just added both the 12/14 patch and the ARE patch and the problem with "fully paid on or after " in the old style statement still doesn't work.
In the aging style format with payments showing, there is still the ending line with zeros in all field but the total check amount which is the amount for the previous check total.