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Evo-ERP and DBA Classic >> System Manager >> printing problems
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Message started by DSWAZE on 01/12/05 at 11:29:21

Title: printing problems
Post by DSWAZE on 01/12/05 at 11:29:21

Please help...
I just changed to a new computer about a week back...my computer is the central work station.
For some reason since I changed computers I can no longer print any reports from DBA.
I can still print forms (rtm).
Note - we are running a peer to peer setup and all other work stations / users are having no problem printing.
Does anybody have a clue what might be causing this problem

Thanks
Doreen

Title: Re: printing problems
Post by Lynn Pantic on 01/12/05 at 17:16:02

What operating system is the new station (I would suspect XP) and exactly what happens when you try to print?

Title: Re: printing problems
Post by DSWAZE on 01/13/05 at 07:18:02

You would be correct on XP
When try to print to printer nothing happens no error message or anything, just nothing prints. I can print to an efax document and then print to printer though....but this is an added step and can become quite a pain.

Note - there are workstations running on xp without any problems

Thanks,
Doreen

Title: Re: printing problems
Post by kevind on 01/13/05 at 07:50:43

Don't forget to run UT-F - Assign Printers and Fonts on your new computer. I believe this setting is local to the workstation and not system wide.

Title: Re: printing problems
Post by DSWAZE on 01/13/05 at 08:15:23

already did that
didn't help

thank you though
Doreen

Title: Re: printing problems
Post by aricon on 01/13/05 at 09:37:14

Is this an HP printer?

Title: Re: printing problems
Post by DSWAZE on 01/13/05 at 10:01:34

yes
hp laserjet 4200n

Doreen ???

Title: Re: printing problems
Post by aricon on 01/13/05 at 10:33:50

Yeah, sounds like JetDirect driver issues. Try switching the driver on your system to a generic driver and see if that helps. I think it might.

Title: Re: printing problems
Post by DSWAZE on 01/13/05 at 11:24:01

:D
well that must of been the problem...
went on line and downloaded the latest firmware for the HP Jetdirect...
all is working fine now

Your help is greatly appreciated

Thanks
Doreen :)

Title: Re: printing problems
Post by aricon on 01/13/05 at 11:50:06

No problem. Glad it is working.... :D