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Evo-ERP and DBA Classic >> Sales >> Old Invoice Number gets reused
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Message started by kevind on 01/25/05 at 12:21:11

Title: Old Invoice Number gets reused
Post by kevind on 01/25/05 at 12:21:11

We are having a problem with old invoice numbers on a sales order getting reused instead of new numbers getting assigned.

It seems to happen once in a while on orders with more than one shipment. It does not happen on ALL of them. For example, in the last month or so, it has happened two times.

The most recent one (today) involved a sales order that had a partial shipment sent out on 1/21/05. It got posted to AR and the items that shipped on it all got posted as shipments in there respective item numbers.

Today, the remaining items on this order were selected, and an invoice printed and posted for it. The invoice that got printed re-used the invoice number from the 21th. It posted this invoice in AR and the items did post as shipments correctly.

This really messes up invoice history, and makes it difficult to apply payments when they come in.

Title: Re: Old Invoice Number gets reused
Post by Lynn Pantic on 01/25/05 at 15:36:23

Are you up to date with IS Tech updates? I am 99% sure we fixed this back in the December update for sure and maybe even in October (can't remember exactly when). There was a fairly long thread and I have since contacted some of the people having the problem and it appears to be fixed now.

Title: Re: Old Invoice Number gets reused
Post by kevind on 01/25/05 at 19:58:07

OOPS :-[ I'm on 7/21/04 ... Let me update and I'll get back to you on this :P

Title: Re: Old Invoice Number gets reused
Post by kevind on 01/27/05 at 09:36:57

It looks like we have 5 or so invoices that fall into this catagory. Any suggestions on how to fixup the AR open or history files? If I can assign new numbers, we could send these few customers a corrected invoice.