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Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> New Update - 2/22/05 problems
http://www.istechforum.com/YaBB.pl?num=1109339629

Message started by wildco on 02/25/05 at 05:53:49

Title: New Update - 2/22/05 problems
Post by wildco on 02/25/05 at 05:53:49

We are having some difficulties with the new update on some workstations. We are getting the error message "could not find c:\ists. The information about the update says to run "TOOLBAR" on each workstation to clear this.

However when running TOOLBAR on the workstations with the error message, an error message pops up saying "could not find c:\ists"

Therefore, we cannot clear this message and cannot use IN-A or IN-B. This is a huge problem! Any help would be great.

Title: Re: New Update - 2/22/05 problems
Post by wildco on 02/25/05 at 06:32:25

Solved my own problem :D

It appears as though any user that did not previously configure some portion of DBA using ISTECH abilities will get this error because, at least in our case, the ISTECH file was not in the ISTS folder on the server or on the affected workstations.

Simply copying the file from a workstation that had updated to the ISTS on the server solved the problem.

Hopefully, Lynn will confirm.

Title: Re: New Update - 2/22/05 problems
Post by wtsconnects on 02/25/05 at 12:45:09

We too had similar error message on most, but not all workstations. Found that the c:\ISTS folder was empty in those cases. Copied the folder from the server and corrected the problem.

;D

Title: Re: New Update - 2/22/05 problems
Post by Lynn Pantic on 02/25/05 at 17:56:23

Yes, I apologize that the documentation was incomplete. The C:\ISTS folder not only has to exist but it also needs to contain at least one file (can be anything). If you have ever turned on the toolbar or set locan configuration settings, you would have the folder with files in it.

Title: Re: New Update - 2/22/05 problems
Post by Vman on 02/28/05 at 13:30:45

I also noticed that in SD-Q System Manager tab once you change the alternate drive for /ISTS/ you can't change it back to the blank default (C:/ISTS/).

Title: Re: New Update - 2/22/05 problems
Post by Lynn Pantic on 02/28/05 at 13:53:43

I have a fix for that which has already been updated in the posted file. If you have already downloaded the post and would like that patch, email and I will send it to you.

Title: Re: New Update - 2/22/05 problems
Post by cathyh on 03/01/05 at 08:01:16

I noticed that on the workstations that I have not installed evo on (not that many) when trying to use DBA classic we get the message about the c:\ISTS file, but after I install Evo, it fixes the problem....

Title: Re: New Update - 2/22/05 problems
Post by Lynn Pantic on 03/01/05 at 14:46:18

That is because the Evo workstation setup creates a C:\ISTS folder and puts files in it.