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Evo-ERP and DBA Classic >> Sales >> Statements
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Message started by cathyh on 07/01/05 at 12:47:35

Title: Statements
Post by cathyh on 07/01/05 at 12:47:35

I have the 5/17 update and apprecicate that you have eliminated the - inv date "00/00/00" Inv # "0" and amount "00" - in the last line of the payments section. A new probelm has poped up though- the last invoice in the list of invoices paid has 0 as its invoice number instead of the correct invoice. I guess it is taking it from the payment invoice number which is 0. Could this be fixed?

Title: Re: Statements
Post by JEMM on 07/01/05 at 12:54:22

This problem was identified and fixed this morning.

Mike

Title: Re: Statements
Post by cathyh on 07/01/05 at 12:57:40

;D Thanks! That's great to know. Is there a patch that I can apply or can I only get it if I install the 6/20 update? (which I am not ready for)

Title: Re: Statements
Post by cathyh on 08/02/05 at 10:33:31

We are ready to print statements and I would really like to fix the 0# invoice problem, plus my A/R person informs me that in order to get a payment made on 7/2/05 to show up she had to put in 33 days in the show payments for the last __ days field which should be from the statement date not today's date? Can someone please answer this?

Title: Re: Statements
Post by cathyh on 08/03/05 at 06:25:12

We are also having an issue with some payments not printing for some customers. I have looked in maintain database in BKARCHKF and all the payments show up but the statement omits 2 payments which fall right in the middle date-wise of the ones that do print. I can't see any difference in the info of the ones that printed vs the ones that didn't.
This is the same problem along with above threads that is mentioned in Dave Waldmann's "Still Statement Problems" under Update Suggestions.
It would be great to get a response!

Title: Re: Statements
Post by cathyh on 08/04/05 at 09:40:06

I get the feeling this topic is being avoided..... :o

Title: Re: Statements
Post by Lynn Pantic on 08/04/05 at 15:17:37

Not ignoring you Cathy, have had a couple of other reports of not all payments being included but haven't yet figured out why.

Title: Re: Statements
Post by cathyh on 08/05/05 at 06:57:10

Thanks, Lynn!

Title: Re: Statements
Post by cathyh on 08/26/05 at 06:36:14

End of the month is fast approaching, that means statement time just around the corner-- any progress? ;)

Title: Re: Statements
Post by cathyh on 08/29/05 at 09:05:10

I did a preliminary check of statements today and it's funny that the same customer, who made four payments this month, has only three showing. Last month same customer made 5 payments and only 3 showed up. All of our other customers with payments had 1-3 payments and all show up.

Quote:

This problem was identified and fixed this morning.

Mike

We are still getting the 0 for the last invoice number even after the 6/20 update downloaded and installed on 8/13/05.