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Evo-ERP and DBA Classic >> Accounting >> Reversal of Overpayment Applied
http://www.istechforum.com/YaBB.pl?num=1120749380

Message started by crfucito on 07/07/05 at 07:16:20

Title: Reversal of Overpayment Applied
Post by crfucito on 07/07/05 at 07:16:20

HELP! Is it possible to REVERSE an overpayment?
First I applied credit memos to invoices a customer paid and then posted the payment. This left monies to be applied as they paid the invoices in full, which we wanted to do, so we did as an overpayment. This part is ok.

The overpayment was then applied to another open invoice. I did $0 and used the same check number.

These were two separate transactions.

I did these on the wrong date so first I reversed the payment as a reversal. I do not know how to reverse the overpayment I applied. The aging shows the overpayment as a "voucher" or "invoice" and has the aging showing this as a balance DUE, and it's not.

How do I reverse the overpayment I applied or do I do something else? THANK YOU!

Title: Re: Reversal of Overpayment Applied
Post by Laura Oliver on 07/07/05 at 08:59:21

Yes, when you go to AR-C and enter a negative amount you are given two options.

I have had problems with this recently.
I was told there are known bugs with the reversal option. I know that reversals are not always propery reflected in AR-R.

I reversed my last problem with the INSUFFICIENT FUND option and had no problems. I plan to use the INSUFFICIENT Funds option in the future.

I have not updated in over a year....so there may be a fix now.