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Evo-ERP and DBA Classic >> Manufacturing >> Barcode scanning problems
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Message started by Karen Mason on 02/22/06 at 12:24:34

Title: Barcode scanning problems
Post by Karen Mason on 02/22/06 at 12:24:34

I am getting inconsistent readings when trying to do data collection on bar codes and wonder if anyone has any ideas.

Scanner: American Microsystems M2000 Trigger type

Scan is accepting employee.
Sometimes it is misreading the WO #, but eventually, I can get it right.
Sometimes scan does not accept the operation sequence and kicks me back to the menu. I have some WO that work and others that don't.

Any ideas?

Title: Re: Barcode scanning problems
Post by timgolds on 02/22/06 at 15:29:06

Karen,

#1 Make sure you are getting a good print. If your using a inkjet/bubble jet make sure your heads are clean and not dragging. (I would recommend using a laser or thermal printer)

#2 Did you change the font or size of the bar code? If so, the lines could be spaced too close together and you will get false reads.

#3 What type of paper? If you are using a light paper like an onion skin, the laser will go right through it and cause problems. Also if the paper has a sheen or gloss you will get false reads. (learned this the hard way when I laminated a list of employees with barcodes for DC-A login!)

#4 Clean the lense on the scanner. If there is greese or a smear on the lense, you will get false reads.

#5 If it's a wedge scanner that goes on the KB line, Check for spyware on the system (Recommend Ad-Aware). Spyware can track and interrupt keystrokes causing false reads.

#6 Could be the scanner or it's connection.

Hope it helps,

Tim

Title: Re: Barcode scanning problems
Post by Karen Mason on 02/23/06 at 05:29:32

Thanks Tim, I'll try several of those items. The scanner could have accumulated dust. It kinda sat in the box for several months, but it wasn't sealed. I have a laser printer but I am having some printing problems so I'll try forms printed from another printer.
Thanks again for all the tips.