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Evo-ERP and DBA Classic >> Sales >> 2 Invoices - same Inv# for 1 SO
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Message started by khays on 03/10/06 at 10:02:25

Title: 2 Invoices - same Inv# for 1 SO
Post by khays on 03/10/06 at 10:02:25

I've run across an interesting problem that I can't figure out if it is operator error, data dependent or software. this situation arises often so I'm thinking operator or data.

An SO is partially shipped and invoiced under an invoice number. the remainder is shipped later and invoiced but is issued the same invoice number. that invoice # exists in the system but with the new amount - the old amount is lost.

If the invoice is then voided, only the items released to the second shipment are restored to the SO.

The original invoice can never be reprinted. Or can it and I just don't know how?

Ken Hays

Title: Re: 2 Invoices - same Inv# for 1 SO
Post by RAGINE on 03/10/06 at 10:35:11

What version are you on? I think that was a problem at one time, but has been fixed.

Title: Re: 2 Invoices - same Inv# for 1 SO
Post by khays on 03/10/06 at 13:02:54

version 1/12/06 evo

Title: Re: 2 Invoices - same Inv# for 1 SO
Post by RAGINE on 03/10/06 at 14:06:49

The only time it happened to me was when a partial order was shipped, invoiced, marked as printed but NOT POSTED when the remainder of the order was shipped and invoiced it did the same thing that you are describing. You might want to do a search using "duplicate invoices" as there a few suggestions to fix. I can't remember what i did?

Title: Re: 2 Invoices - same Inv# for 1 SO
Post by ddlong on 03/22/06 at 07:38:18

The problem was that you didn't post the first invoice. We sometimes use this method when a customer requests and invoice prior to shipping. We print the invoice but don't mark or post the invoice. It doesn't count until it is posted.

Darla Long