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ISTech Support Forum
http://www.istechforum.com/YaBB.pl Evo-ERP and DBA Classic >> Accounting >> Undoing an AR-C transaction http://www.istechforum.com/YaBB.pl?num=1143643029 Message started by swalker on 03/29/06 at 06:37:09 |
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Title: Undoing an AR-C transaction Post by swalker on 03/29/06 at 06:37:09 I made a mistake in recording a customer's check payment under AR-C. Is there anyway that I can correct this or reverse it? |
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Title: Re: Undoing an AR-C transaction Post by Laura Oliver on 03/29/06 at 07:57:11 swalker wrote:
While I am not on the latest ISTECH version, I have been using DBA since 1997 and found that the best way to undo a customer payment is to treat it like insufficent funds (NSF). I have found the other option causes AR-R to be out of whack. But this may have changed with the last few updates. We use NSF to undo the payment and then immediately redo it as it should have been. |
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Title: Re: Undoing an AR-C transaction Post by Lenette on 03/29/06 at 08:19:31 I believe if you use the NSF option versus REVERSAL then the words "NSF" appear on the customers statement. If you never send statements out then I guess it doesn't matter. In my case, I would hate to have the reference of NSF appear because of my error. |
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Title: Re: Undoing an AR-C transaction Post by Laura Oliver on 03/29/06 at 10:44:32 Yes...your right.. the statement will reflect NSF. To us this is preferable to having AR-R whacky. And if you have used it to reverse a payment and then entered the correct Xaction, then the statement (open amts only option) will not show NSF. I can't remember the exact details but a few yrs ago Lynn explained why the other reversal option causes AR-R to be out of whack. . |
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Title: Re: Undoing an AR-C transaction Post by Lenette on 04/04/06 at 20:29:07 Laura, Yes, WACKY is one way to put it. I'd say it's about a 50/50 change that it will (or will not) work. Maybe someday the reversal genie will grant all wishes !! |
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