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Evo-ERP and DBA Classic >> Sales >> split payment not showing in AR history
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Message started by khays on 04/06/06 at 14:49:50

Title: split payment not showing in AR history
Post by khays on 04/06/06 at 14:49:50

ver: evo 1/12/06 update

using AR-C I have had to split two payments each between two customers. AR-R history only lists the first half of the payment; not the part applied to the other customer.

G/L has good entries for the cash and the AR account. The AR entries shows the correct parts of the payments going to all the correct invoices.

we historically keep an AR-R style report with each deposit and I'm getting grief about this being incomplete - anyone else notice this? any ideas?

Title: Re: split payment not showing in AR history
Post by JNAPIER on 04/06/06 at 15:03:17

Was it a payment against an invoice or a deposit on account. The AR-R report has had issues reporting properly with reguards to deposits and reversals.

John

Title: Re: split payment not showing in AR history
Post by khays on 04/06/06 at 16:44:56

it happened twice this afternoon - both times it was a payment against 2 or 3 invoices for one customer with the remainder of the payment going against 1 or 2 invoices for a different customer.

it actually happened a third time early this morning but I thought it was operator error that first time.

Title: Re: split payment not showing in AR history
Post by JNAPIER on 04/07/06 at 06:32:02

Are you using the new feature that will allow you to apply a leftover amount of a deposit to a different customer. Their was a thread on here that talked about a similar problem. I personally have not ever used this feature.

John

Title: Re: split payment not showing in AR history
Post by khays on 04/07/06 at 08:24:02

yes. In one case we have (had) two customers where one bought the other. they still operate as two but all bills are being paid by one. their checks sometimes mix invoices for the two on the same check. so after crediting funds to some invoices we tell evo to allow us to credit the remaining to another customer; it keeps the check no., deposit no., amount etc and allows you to start choosing invoices from the other company. problem is AR-R only shows the portion credited to the first company.

maybe I'm trying too hard; all I really need is a printout of all transactions that go into each deposit. Is there an easier way? I still don't know how to include in that report checks that are part of a deposit that were not in AR; e.g. payment for scrap - we don't bill anyone, they just weigh it and send a check that will sometimes end up in the same deposit as a bunch of customer checks.

Title: Re: split payment not showing in AR history
Post by JNAPIER on 04/07/06 at 08:57:56

After entering C/R, the only report I print is GL-O CR. It has all I need on it. If you enter multiple deposits, I post the transactions prior to entering a new one. That way the amounts match.

John