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Evo-ERP and DBA Classic >> Sales >> Where do I find the Service Repair work order?
http://www.istechforum.com/YaBB.pl?num=1153412614

Message started by sunmfg on 07/20/06 at 08:23:34

Title: Where do I find the Service Repair work order?
Post by sunmfg on 07/20/06 at 08:23:34

I need to have some parts repainted for a customer, so I thought I would try this Service Repair module. I created a S/R order for the part number I sell, and then printed the S/R. I then did SR-C to convert to a work order. My thought was that I could collect the costs of two outside processes there, but I could not find the converted work order anywhere, so I don't even know what number it was assigned, or if it even exists. So, I can't issue a PO against it.

Can someone give me a clue?

Thanks,

Wayne Walkup
Sun Manufacturing, Inc.
Coweta, Oklahoma

Title: Re: Where do I find the Service Repair work order?
Post by Lynn Pantic on 07/20/06 at 09:15:12

It should use the same prefix as the SR Order in the same Work Order file as all the production work orders.

Title: Re: Where do I find the Service Repair work order?
Post by sunmfg on 07/21/06 at 10:48:09

I have tried it twice now, in a test company created with our current data. The first time I let the system pick the SR number, which was 1. I copied that to number 1001 and deleted the first one, then created work order. Neither one show up in WO-A, or WO-B, or anywhere else.

Wayne

Title: Re: Where do I find the Service Repair work order?
Post by sunmfg on 07/21/06 at 11:14:00

I just searched for the 1001 number in the WORKORD data file, using maintain database, and it is not there.

I take that to mean the work order is not being created.

Can you help me fix that?

Thanks,
Wayne

Title: Re: Where do I find the Service Repair work order?
Post by Lynn Pantic on 08/08/06 at 16:00:31

What is the Inventory Type of the parts being repaired? Purchased parts (Type R) don't get work orders. We have recently changed that to allow the Service/Repair WO for type R parts because in Repair mode, you may well decide to do the work yourself.