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Evo-ERP and DBA Classic >> Accounting >> Fatal Error when printing Statements
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Message started by gtladmin on 07/28/06 at 13:24:57

Title: Fatal Error when printing Statements
Post by gtladmin on 07/28/06 at 13:24:57

In AR, our receivables person was printing all the statements. It got to one particular customer record and a window popped up that was titled "FATAL ERR - File t6ARE.SRC LIne: ....." (that's all you could see). You could only click on the OK button. It would bounce out of the printing.

I had her skip that record, and all the other statements printed just fine, so it would appear there's some sort of issue with that one customer record. So you do repair one
record? Do you have to just reindex the bkarcust file?

TIA,

Val

Title: Re: Fatal Error when printing Statements
Post by NovaZyg on 08/01/06 at 03:53:26

Val,

Sounds like that Customer has an Invoice or voucher with a terms number that is outside of the range. Valid terms numbers are from 1 - 20. We have seen this happen before. Use MaintainDatabase and open bkarinvt and sort by customer. Then look for the bkar.invt.termn that is outside of the range. Its not easy to spot simetimes, so good luck.

Title: Re: Fatal Error when printing Statements
Post by gtladmin on 08/01/06 at 05:13:39

Hi Allen,

Very good, I'll give that a try. Thank you so much!

Val

Title: Re: Fatal Error when printing Statements
Post by dameng on 08/08/06 at 14:34:47

if you have an ODBC connection set up, you can run the following SQL statement:

SELECT * FROM BKARINVT
WHERE BKAR_INVT_TERMN > 20

that will show you the errant records. you can edit the faulty value right there, (type in the new value and then move the cursor up or down to evoke the change)

hth