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Evo-ERP and DBA Classic >> Manufacturing >> Changing Printers
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Message started by Kelloggs on 10/18/06 at 10:09:56

Title: Changing Printers
Post by Kelloggs on 10/18/06 at 10:09:56

We are running Evo (August update).

On one of the workstations we change printers.
The old printer has been delete, still when you try to print something it shows the old printer.

how do you change printers?

Regards,

Kelloggs

Title: Re: Changing Printers
Post by JEMM on 10/18/06 at 11:26:33

Is this occurring for all programs that use the print dialog box or just a selected few programs?

Mike

Title: Re: Changing Printers
Post by Kelloggs on 10/18/06 at 11:37:10


JEMM wrote:
Is this occurring for all programs that use the print dialog box or just a selected few programs?

Mike


All modules where you print to a RTM file ( print dialog box ).

thnks

Kelloggs


Title: Re: Changing Printers
Post by JEMM on 10/18/06 at 12:48:30

The printer in the print dialog box pulls either the system default printer or the printer saved in the "Saved Settings" cfg file for each program.  

First check the default printer for the workstation.  If that is ok then check to see if there are files in the format p---.cfg (e.g. pWOC.cfg, pPOB.cfg) in either c:\ists or the company folder.  Delete them if they are there.

If both fail, select a new printer and save the settings....

Mike

Title: Re: Changing Printers
Post by David Waldmann on 10/19/06 at 06:32:41

We have the same problem. There are no p*.cfg files in either C:\ISTS or the Company folder.

The default printer listed is one that has been long gone. It's not physically there and there are no references to it in Windows. It's not a problem, because it prints to the system Default printer. But there is no apparent way to change it. If you select "Setup" next to the listed printer you can choose another printer, but as soon as you say OK it prints - it never takes you back to the DBA dialog so that you can save it as new settings.

Title: Re: Changing Printers
Post by JEMM on 10/19/06 at 07:59:17

Are your Print Options set to Printer or Preview (or other) when you click on SETUP?

Title: Re: Changing Printers
Post by David Waldmann on 10/19/06 at 11:00:04

Printer

Title: Re: Changing Printers
Post by JEMM on 10/19/06 at 18:33:23

Ok, I fixed the bug so that you can easily save the printer.

Title: Re: Changing Printers
Post by David Waldmann on 10/20/06 at 04:45:47

thanx

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