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Evo-ERP and DBA Classic >> Accounting >> OUT OF BALANCE SALES
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Message started by patm on 11/14/06 at 14:53:56

Title: OUT OF BALANCE SALES
Post by patm on 11/14/06 at 14:53:56

ATTEMPTED TO POST SALES AND ONLY HALF OF AN INVOICE POSTED TO THE SALES REPORT ON THE BATCH GL REPORT.  HOW CAN WE RETRIEVE THE ITEMS WHICH DID NOT POST?

Title: Re: OUT OF BALANCE SALES
Post by Lynn_Pantic on 11/14/06 at 16:53:05

It is probably uglier than that.  Did the person posting the invoice get a record lock and have to quit posting hte invoice midway through?  If that is the case and some lines posted and some didn't, you need to make inventory adjustments to put the parts back into stock that DID post, delete the revenue transactions that are causing the out of balance, then release and process the invoice again from the beginning.

Then make sure you are up to date.  The August IS Tech update introduced a new temporary holding file that will prevent half-posting of invoices due to inventory record locks.

Title: Re: OUT OF BALANCE SALES
Post by JNAPIER on 11/15/06 at 07:14:16


Lynn_Pantic wrote:
 The August IS Tech update introduced a new temporary holding file that will prevent half-posting of invoices due to inventory record locks.


This is a great Idea, Good Work Gang ::)

John

Title: Re: OUT OF BALANCE SALES
Post by cathyh on 11/15/06 at 09:03:33

This is great news!  We don't have this happen very often, but I have seen it and is IS really ugly.

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