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Evo-ERP and DBA Classic >> Accounting >> Cash Receipts Journal Problem
http://www.istechforum.com/YaBB.pl?num=1167334757

Message started by HB on 12/28/06 at 11:39:17

Title: Cash Receipts Journal Problem
Post by HB on 12/28/06 at 11:39:17

When running the Cash receipts Journal Report, it shows double entries for the same amount for some customer payments.
Does anybody know which database the report is accessing?

Title: Re: Cash Receipts Journal Problem
Post by Lynn_Pantic on 12/28/06 at 19:23:41

GL-D is looking at the BKGLTRAN file, the same as GL-C and GL-E.

Title: Re: Cash Receipts Journal Problem
Post by HB on 12/29/06 at 06:33:22

this is the 1 million dollar question:
why are we getting double entries for payments on some customers? It seems to be at random when recording a payment in AR-C. The statement for the customer affected does not show any doubling up of payments.

Title: Re: Cash Receipts Journal Problem
Post by Lynn_Pantic on 12/29/06 at 08:38:10

Are the debits and credits both duplicated so the journal is in balance? Have you looked at GL-O before posting to determine whether is it AR-C or GL-O that is creating the duplicates?

Title: Re: Cash Receipts Journal Problem
Post by HB on 12/29/06 at 10:43:32

the journal is out of balance, only the debit shows duplicates.
GL-O shows no problems when trying to post.