ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Sales >> SO-G Warning about Deposit
http://www.istechforum.com/YaBB.pl?num=1168883009

Message started by kevind on 01/15/07 at 09:43:29

Title: SO-G Warning about Deposit
Post by kevind on 01/15/07 at 09:43:29

We sometimes get this message in a dialog box labeled Warning:

WARNING: SO# xxxxxx has an indicated deposit amount of $x.xx.
This is the deposit amount that printed on the invoice.
However, the deposits linked to this SO have an unused balance that
is zero or negative, so the invoice will post with a deposit amount of zero.

What the heck does that mean, and what should we do to fix it?
How can a deposit have an Unused balance of Zero? Zero
would mean there is no unused balance.

Update:
We just tried voiding the invoice. Re-linked the deposit to the
sales order, printed a new invoice, and then tried to post it
and again, we got this message. We routinely use the deposit system to record
Credit card payments. Any suggestions would be appreciated.

Title: Re: SO-G Warning about Deposit
Post by Lynn_Pantic on 01/16/07 at 13:26:17

You may have to go in through the back door on this one. Look at BKARDEP in Maintain Database to get the Deposit Number, then look in BKARINVT for that same deposit (referenced by DEPNO) and if necessary corrent the AMTRM in BKARINVT which is the Amount Remaining. Although the printing process shouldn't allow you to attach the deposit if there is no amount remaining.