ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> WO-Notes
http://www.istechforum.com/YaBB.pl?num=1172511922

Message started by Karen Mason on 02/26/07 at 09:45:22

Title: WO-Notes
Post by Karen Mason on 02/26/07 at 09:45:22

Updated to 2/14/07 update.
1) Travelers
When printing travelers, only the first note prints. I use highly modified travelers.
How do I get the rest of the notes to show?
What is the original WO Traveler rtm/btm?

2) JC-A Job cost
Does not print the work order notes.

Title: Re: WO-Notes
Post by JEMM on 02/27/07 at 07:35:22

Karen,
I suspect that you are using T7WOA and are entering multiple notes within that program. Then when printing the traveler in WOC, only the first set of notes entered is printing. If that is the case, it is now fixed. As for the JC-A report, the program prints text reports only. I need to convert it to a graphical report (rtm) to allow the EVO notes to print. Lynn will make the fixes available as soon as they are ready (this week).
Mike

Title: Re: WO-Notes
Post by Karen Mason on 02/27/07 at 08:31:03

Okay, Please send me the fixes when they are available. Thanks

Title: Re: WO-Notes
Post by dstary on 02/27/07 at 12:13:46

I HAD THIS PROBLEM SINCE THE LAST UPDATE AND ASKED LYNN IF THIS WAS FIXED IN THIS UPDATE AND SHE SAID YES.

I DID THE UPDATE ON THURSDAY 2/22/07.

IS IT OR IS IT NOT FIXED.

Title: Re: WO-Notes
Post by Karen Mason on 02/28/07 at 11:02:12

JEMM wrote:

Then when printing the traveler in WOC, only the first set of notes entered is printing. If that is the case, it is now fixed.

Mike,
Was this fixed as a patch? How do I access those patches?

If not, I downloaded on Sat. 2/24. Was the fix after that? If so, do I have to download and install the whole program again?

Thanks

Title: Re: WO-Notes
Post by JEMM on 02/28/07 at 12:17:09

Karen,

When we first introduced the new notes system to WOC, it was prompting to select the notes for every traveler. Some users found it tedious so we changed it (in the 2/24 post) to automatically select the first WO note that was added using T7WOC and suppressing the note selection Prompt. Unfortunately, for users who had entered multiple notes for the same WO no longer had access to the additional added notes. WOC had been changed (yesterday) so that it will prompt you to select the WO notes only if there are more than one set of notes for that WO. This fix will be available shortly.

Mike

Title: Re: WO-Notes
Post by Karen Mason on 02/28/07 at 13:12:48

Okay, Thank you