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Evo-ERP and DBA Classic >> Installation >> update failure
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Message started by HB on 06/09/07 at 19:24:26

Title: update failure
Post by HB on 06/09/07 at 19:24:26

I attempted to update to the May 2007 update and it failed when trying to update the database. It tells me there ae users logged in, when none are. I then restored all backed up files and now get a btrive error 30 when attempting to run DBA classic :(
Any suggestions how to correct this?

Title: Re: update failure
Post by Lynn_Pantic on 06/10/07 at 12:58:31

What is the exact wording of the error? I suspect there was in fact somebody logged in or a hung session with files open so the backup is incomplete.

How far did it get before the update failed?

Title: Re: update failure
Post by HB on 06/11/07 at 07:18:17

The update went through until the conversion was supposed to start. At that point it gave me the message that users are logged in. I made several attempts to reinstall after after rebooting and disconnecting the server from the network. I still get the message that users are logged in.

Title: Re: update failure
Post by kkmfg on 06/11/07 at 09:20:26

According to the BTrieve documentation error 30 means:

The file specified is not a microkernel file.

The status code is returned in the following situations:

1. The microkernel is not create the file
2. While using an earlier version of btrieve you opened a file created by a later version that has a format incompatible with the earlier version
3. The first page of the file may be damaged
4. You have attempted to access a valid file but your btrieve engine is older than the version that created the file (basically same thing as #2 above).

Thats basically what the btreive documents say. Now, if I had to guess why you are getting the error I'd guess that there is some sort of incompatibility with the btrieve engine and your files. Did the updater maybe convert your files to a newer format and you are still using an ancient version of btrieve? Your restore should have taken care of that unless 1. The files were locked because someone else was using them or 2. You didn't backup/restore ALL of the files and thus there is still a bad file somewhere. The first point in that sentence tends to cause the second point.

Title: Re: update failure
Post by HB on 06/12/07 at 08:20:47

Thanks for the resonse and help. with the help of Lynn I was able to reinstall DBA and it is running fine sofar after the update.