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Evo-ERP and DBA Classic >> Sales >> backordered items disappear on posted invoice
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Message started by sgoulette on 06/22/07 at 11:27:13

Title: backordered items disappear on posted invoice
Post by sgoulette on 06/22/07 at 11:27:13

We are having an issue that when we reprint posted invoices in SO-F, they do not include the backordered items that appeared when the invoice was posted.
On such a problem invoice, I voided it and made sure all lines were released and the backorder showed up on the invoice, I posted the invoice. But then after it was posted I went back in and reprinted the invoice again and the backordered items were gone. This does not happen on every invoice and I cannot pinpoint what could be causing it. Anyone else have this issue? Am I missing a default that fixes this?
We are currently on Classic version 2004.1 Tech Support update 5/1/07.

Title: Re: backordered items disappear on posted invoice
Post by Lynn_Pantic on 06/24/07 at 11:44:39

Assuming you mean by "Backordered Items" a line that was completely backordered as opposed to the backorder quantity of a partially shipped line on the invoice, it has always been that way. The lines do not get saved to the posted invoice file if there is a 0 ship quantity on the line.