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Evo-ERP and DBA Classic >> Sales >> Serial # assignment and editing
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Message started by kevind on 08/13/07 at 11:01:31

Title: Serial # assignment and editing
Post by kevind on 08/13/07 at 11:01:31

When serial control was being performed during the release of a sales order, some incorrect serial numbers were entered. I understand how to delete these erroneous ones from the serial file with SC-A, however, I cannot find how to changed the serial numbers assigned to an order once they have been assigned for the first time.

If I edit the order, and then save it, it asks if I want to do serial control. I select Yes, and it just exits without presenting the serial control screen.

Does anyone have any wisdom to share on this subject??

Title: Re: Serial # assignment and editing
Post by cathyh on 08/13/07 at 11:22:12

If you un-release the order, assuming you have not printed and posted the invoice, it will un-release the serial number also. We un-release by going back into SO-E, but I think you can change also the status in SO-A header screen. Then re-release and assign the correct serial number. Our procedure here is to only select from a list of available serial numbers (use the lookup button when entering the serial info) because it is too easy to enter a typo.
I don't think you should delete the serial number until after you have unreleased it.

Title: Re: Serial # assignment and editing
Post by GasGiant on 08/13/07 at 12:04:21

Unfortunately, the transaction may still be listed in BKARTXNS so that to get rid of the offending serial number on the invoice, etc. you would need to edit that line in Maintain Database. We've had this happen where a Lot or SN is released, then unreleased, then the correct one issued, after which we wind up with three lines or serial info on the packing slip and invoice >:(

Title: Re: Serial # assignment and editing
Post by cathyh on 08/13/07 at 12:38:24

We've never had that problem.....
Are you using SO-E to un-release the item?

Title: Re: Serial # assignment and editing
Post by GasGiant on 08/13/07 at 12:40:20

Yes.

I've not had to do this for serial numbers recently, but I have for lot numbers.

Title: Re: Serial # assignment and editing
Post by LeAnn Cucchiara on 08/31/07 at 08:23:10

Different subject but still regarding Serial NOs - we assign them for a few parts but they have never printed on the P/L or Invoice. I have to manually type them in. When I look at the RTMs it appears that they should print. I have made modifications to the RTMs but I haven't changed anything to do with SN's, not intentionally anyway. Would anyone know why??????

Title: Re: Serial # assignment and editing
Post by dameng on 08/31/07 at 11:26:47

I'm guessing that you have the defaults in SD-K set to Y ?

Title: Re: Serial # assignment and editing
Post by LeAnn Cucchiara on 08/31/07 at 12:29:35

dameng wrote:

I'm guessing that you have the defaults in SD-K set to Y ?

Well, you'd be guessing wrong!! :-[ Duh, I had the part in IN-B set to Y for serial control, had the RTM set correctly (I think) but had not even seen the default under SD. THANKS!! Now I have to wait until we ship more of those particular parts to see where it prints on forms. Well, I just did a re-print of an old invoice (already posted) that should have had a S/N on it & I got a blank line between the 2nd line of the description & the specs.

Do you think that could be caused from the invoice already being posted?