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Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> The exploding RMA
http://www.istechforum.com/YaBB.pl?num=1191591309

Message started by GasGiant on 10/05/07 at 06:35:09

Title: The exploding RMA
Post by GasGiant on 10/05/07 at 06:35:09

I received a complaint this morning about an exploding RMA. Seems the user was entering an RMA and needed to back up and edit an address field. Instead of using the up-arrow key she moused into the field (yes, I know and she knows that TAS dosn't work that way, but...) and the module threw several errors and died. She is unhappy because SO-A is more forgiving. Instead of "exploding" and losing everything she has entered, SO-A throws a polite error and then lets her recover. She has now decided that she hates RMAs, DBA, Evo, IS Tech Support and their children.

I know that this isn't a high priority problem, but fixing this would improve the flow of positive ions, bolster your karma, and align Evo's chi.

whatever ::)

Title: Re: The exploding RMA
Post by Lynn_Pantic on 10/05/07 at 08:06:39

The enter RMA screen was cloned from the SO-A screen which, while not fully GUI does have a certain amount of "mouseability" so I am not sure why they would behave differently in that regard. I can have Mike take a look, in the interest of our karma...