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Evo-ERP and DBA Classic >> Accounting >> CHECKS NOT IN CHECK REGISTER
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Message started by CRBlount on 02/07/08 at 12:59:41

Title: CHECKS NOT IN CHECK REGISTER
Post by CRBlount on 02/07/08 at 12:59:41

Has anyone else experienced entering a manual check and then not seeing it in the check register. This has been happening to us a lot. When we go to reenter the manual check a message pops up "This invoice number already exists in vendor file. Please enter a new invoice number for this invoice" This is a really big problem because checks have been written that are not coming out of the balance!!!!Please help!!! :-[

Title: Re: CHECKS NOT IN CHECK REGISTER
Post by David Waldmann on 02/08/08 at 08:53:35

Are you sure that the correct Bank Account is being selected?

Have you checked the GL Account associated with that Bank Account?

FYI, if you select the wrong bank account in AP-B and change the GL in GL-P, that does not fix the Check Register. Once entered in AP-B that can be changed only using Maintain Database on BKGLCHK.B?? / BKGL.CHK.CHKACT.

Title: Re: CHECKS NOT IN CHECK REGISTER
Post by CRBlount on 02/08/08 at 11:29:11

Yes I am possitive the correct account is being used, we do have two bank accounts though and I don't know if there is something that I need to double check in the accounting defaults. It is like the check is not going through all the correct postings in the database, it is getting stuck in limbo. This does not happen all the time just some of the time. Usually when a manual check is written, you can go through AP-B pull up the info and edit or reverse it. When this odd thing happens with the checks, going through AP-B to pull up the check it gives the message that this invoice number already exits....like stated in my first message, but it was entered as a manual check not an AP-voucher. We run two companies through DBA and this only happens in one of the companies.

Title: Re: CHECKS NOT IN CHECK REGISTER
Post by Laura Oliver on 02/08/08 at 15:25:51

1. Go see if the check # is available to void...dont void it...just look around.
a. If it is available to void, then you will see a date... is it the correct date?
b. is the correct checking account? You will find other hints here.

2. if you cant find it in the void option, then go and try tp "pick and pay it again. Its possible that it was printed but never got marked "yes"

3. If it is available to void then go into GL-I and play around,. at first only use the check #, try different dates, etc.

4, Have you gone to GL-J reconicle and see if is there?

5. This is probably the first thing to do: Did you go to AP-R and only use the ch# as the only variable? Go back into AP-R and use only the vendor as a variable (do not use date or ch#) Be sure and choose all check accounts.

Title: Re: CHECKS NOT IN CHECK REGISTER
Post by CRBlount on 02/08/08 at 15:52:43

Thanks for the advice here is what I found
The check is in the list to void the date is right and the bank is right, but these are manual checks so it won't let you void it through this method. It tells you to go through AP-B and reverse it. Going through AP-B and trying to void the check gives this message "This invoice number already exists in the vendor file. Please enter a new invoice number for this invoice." I did not enter an invoice and then pick and pay. I went through AP-B and entered a manual check and printed it right from there. The checks this happens to are not showing up in the check register. We usually do not find this out until we go to reconcile and the check is not in the list, but it was entered, it is just not showing up in the check register. The checks are not showing up in the vendor payment history either, and that is by picking all bank accounts as the filter. I am really at a loss, I think we have a problem in our program.

Title: Re: CHECKS NOT IN CHECK REGISTER
Post by Laura Oliver on 02/08/08 at 16:02:40

I must be on an older version.
I have to:
enter thru AP-B
pick thru AP-F
print thru AP-H
I was not aware that evo or some later version allow you do that all in one step.
Laura

CRBlount said " did not enter an invoice and then pick and pay. I went through AP-B and entered a manual check and printed it right from there"

Title: Re: CHECKS NOT IN CHECK REGISTER
Post by Lynn_Pantic on 02/09/08 at 14:40:54

AP-B has always had manual check as an option and I use it often without posting problems. Is the check register the only place it is missing (it is in the trial balance?)

Title: Re: CHECKS NOT IN CHECK REGISTER
Post by CRBlount on 04/04/08 at 07:08:17

sorry I did not realize I had response to this until now but the check is missing from the check register and the trial balance.