ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Evo Menu & Evo-ERP >> Can't login as ADMIN
http://www.istechforum.com/YaBB.pl?num=1210814199

Message started by chrisbowden on 05/14/08 at 18:16:38

Title: Can't login as ADMIN
Post by chrisbowden on 05/14/08 at 18:16:38

I saw a previous post where someone mentioned deleting their user id and recreating from ADMIN so that they would have all of the current menus/programs after every IS update. I thought that would be a great idea, so I wanted to try it. I exited Evo and re-launched & tried to login to Evo as ADMIN to delete my user id and it won't let me in. After entering the user id ADMIN and p/w, the "Loading ISTechSupport Evolution...." box with the Knight-Rider/Cylon animation on it appears and then immediately I get an Information box that states "The menu items haven't been setup yet. Please run WBKMENUSETUP.RWN first." Once I click OK, Evo closes. This only happens on the ADMIN uid. I can log in as myself fine.

Has something in the Admin user record gotten corrupted? Is there a utility to allow me to rebuild it? Anyone had this happen before; if so, any ideas? I know ADMIN worked in the past, but it's been a few weeks or since I used it, so I can't pinpoint exactly when it stopped working.

Thanks!
Chris

Title: Re: Can't login as ADMIN
Post by chrisbowden on 05/22/08 at 12:02:36

I got to thinking about what I may have done to have caused this (since I've discovered that I am sometimes my own worst enemy!). I remembered a few weeks ago I moved all of the TXT files out of the DBA directory with the intention of deleting all of the junk. I got this hint off of the user forum as a way to speed up some directly file lists on DBA since Windows would not have to sort through and filter all of the unnecessary files.

So, since I had not yet deleted the segregated TXT files (thank goodness!), I sorted them by date and noticed a file named BKMENUSU.TXT. When I opened it there was what looked like menu configuration info. So, I copied the file back to the DBA directory and TA-DAH! I can now login as Admin.

So, as usual, it was my own monkeying around with things I didn't entirely understand that caused this. Wanted to post this in case anyone else ever gets in this situation so that they know how to fix it. :-/

Chris

Title: Re: Can't login as ADMIN
Post by cathyh on 05/22/08 at 13:17:36

There is a great post by Lynn on Database cleanup under "General DBA topics" (I think that is the wording) that tells you which file you can get rid of.