ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Accounting >> Voided Check
http://www.istechforum.com/YaBB.pl?num=1221500399

Message started by ASIMedicalJR on 09/15/08 at 10:39:58

Title: Voided Check
Post by ASIMedicalJR on 09/15/08 at 10:39:58

I voided some checks out of EVO that have not been cashed in the alotted time frame. However, the checks were originally created from the AR-M-Enter Customer Refund screen, so when I void the checks the open amount re-appears in the A/P aging screen. Usually when I void a check it was entered through AP-BorC and I can go through those feilds to reverse the entry and take the amount out of A/P aging from the vendor/customer account. How do I get the AR-M entries to reverse out of AP aging?

Also, if a check is voided as of 07/31/08 and was cut in 2006 why won't it post to GL-O?

Title: Re: Voided Check
Post by ASIMedicalJR on 09/19/08 at 10:09:24

Lynn, please help me. I need to be able to fix this...

Thanks,
Jamie

Title: Re: Voided Check
Post by GasGiant on 09/19/08 at 10:24:03

Although this forum is a great place for free advice and networking, it is not ~~a good~~ the best setting for ~~direct~~ immediate technical assistance. An email or phone call to Lynn directly would be a much better option for expedited answers.

Title: Re: Voided Check
Post by ASIMedicalJR on 09/19/08 at 12:17:24

I get no response either way. But thank you for your advise.

Title: Re: Voided Check
Post by cathyh on 09/19/08 at 14:39:05

Gee, Colin, I thought these "How-To" questions were totally appropriate for this forum. Are you saying that we can no longer expect Lynn or other IS Tech staff to offer answers to these kinds of questions?

Title: Re: Voided Check
Post by GasGiant on 09/19/08 at 18:06:24

No-no! Entirely appropriate. I was not responding to the original question. I was referring to the second post, which seemed more like a direct plea to Lynn. Waiting for her to respond to an urgent request in the Accounting area could be a bit frustrating. I was just encouraging Jamie to contact her directly for a quicker response.

As is the nature with even the best forum, we can be very quick to answer most of the time, but other times (especially Fridays) we can miss things completely. I have been trying to help keep people from falling through the cracks, either by answering, or making suggestions, or by moving bug/problem threads into the "Problem" sections where they are more likely to be seen by the IS Tech folks.

I apologize if it seemed like I was suggesting that the question not be asked here. I'll try to be more clear in the future. I'll also make visible corrections to my previous post above.