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Evo-ERP and DBA Classic >> Evo Menu & Evo-ERP >> Evo won't open.
http://www.istechforum.com/YaBB.pl?num=1231439643

Message started by Brian Snyder on 01/08/09 at 11:34:02

Title: Evo won't open.
Post by Brian Snyder on 01/08/09 at 11:34:02

I tried opening Evo this morning and got the following message: "Btrieve memo file (WBTRVMEMO.B) could not be opened and Btrieve memos will not be available." Evo then loaded but it won't allow me to access any of the modules.

Classic opens fine. Any ideas on how to get this fixed?

Title: Re: Evo won't open.
Post by kkmfg on 01/08/09 at 12:59:27

I'm pretty sure that has happened to us. The usual cause is a zombie version of evo lurking in the shadows. If you know how to kill Evoerp.exe and the tp7runtime then do that. Otherwise, reboot.

Title: Re: Evo won't open.
Post by Brian Snyder on 01/08/09 at 13:14:47

Tried the reboot, but it didn't help.

Title: Re: Evo won't open.
Post by RPCAdmin on 01/08/09 at 13:53:04

To be clear, that would be a reboot of the workstation and not the server.

Title: Re: Evo won't open.
Post by Brian Snyder on 01/08/09 at 14:05:51

This is a stand-alone computer. No network involved.

Title: Re: Evo won't open.
Post by kkmfg on 01/08/09 at 14:12:49

It doesn't happen to be Vista is it?

Title: Re: Evo won't open.
Post by Brian Snyder on 01/08/09 at 14:16:09

Nope. Windows XP. We don't use EVO that often, but we do use it. We just updated the payroll software yesterday. I wonder if something went wrong there?

Title: Re: Evo won't open.
Post by Lynn_Pantic on 01/08/09 at 21:03:30

It was the payroll update that did it... :( Apologies...

Re-download the payroll update and reinstall it and it will fix it.