ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Problem Reports - Sporadic >> Glitch in Adding Customer caused BIG problem
http://www.istechforum.com/YaBB.pl?num=1244741827

Message started by carie on 06/11/09 at 10:37:07

Title: Glitch in Adding Customer caused BIG problem
Post by carie on 06/11/09 at 10:37:07

I had a glitch when adding a customer to AR-A. The account code then ended up in every customer in the Ship to field if that field was blank. That has happened before and I figured it was easy enough to fix - BUT looking at SO-Q-H this morning I noticed that the code also was in contract pricing. We do not use contract pricing at all (yet). I now have contract pricing for all my "price codes" with this particular customer code in all of them. So now I am thinking it might not be a easy fix. Any ideas of where to start?

~Carie

Title: Re: Glitch in Adding Customer caused BIG problem
Post by Lynn_Pantic on 06/11/09 at 11:00:06

UT-K-B can be used to fix it; I will email you the specific instructions. But more to the point, how did it happen. You said AR-A had a "glitch" - were there any error messages or anything?