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Evo-ERP and DBA Classic >> Sales >> e-mail addresses tagging to new customers contacts
http://www.istechforum.com/YaBB.pl?num=1308162175

Message started by p masters on 06/15/11 at 11:22:55

Title: e-mail addresses tagging to new customers contacts
Post by p masters on 06/15/11 at 11:22:55

we are having a problem with e-mail addresses tagging them selves to the next used customer's contacts. We also cannot not delete them from the incorrect customer. This happened after we e-mailed a quotation to one customer and then pulled the next customer to e-mail to and the previous customer's email address is listed.

Title: Re: e-mail addresses tagging to new customers cont
Post by cschmoll on 01/10/12 at 09:56:59

We are having the same issue AND now we are even losing contact information. We can't even add them back in because the option is grayed out. So frustrating! :'(

Title: Re: e-mail addresses tagging to new customers cont
Post by Kelloggs on 01/10/12 at 11:24:39

I just email Lynn regarding this problem.

I came out with our own solution, we deleted all records (backup the table first) then add 2 records
for each customer 1: DO NOT USE, 2: PRIMARY CONTACT (BKCM_ACCN_PRIM='Y').

In that way, we avoid data duplication and corruption.
we have a ms access app that did it for us, once the "two records" were exported to evo, we used access again to update emails and phone numbers.

:P

Kelloggs