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Evo-ERP and DBA Classic >> Sales >> CUSTOMER INFO IN ALL CAPS
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Message started by David Waldmann on 04/16/12 at 12:07:17

Title: CUSTOMER INFO IN ALL CAPS
Post by David Waldmann on 04/16/12 at 12:07:17

Using the latest Evo screens, customer name and address in SO table converts to all caps somewhere along the way. Seems to be when an Invoice is printed. Also, if you use SO-N to create a WO, the customer and contact name in the WO file are all caps.

If this is an option, can it be turned off? It's very impersonal IMO.

Title: Re: CUSTOMER INFO IN ALL CAPS
Post by Lynn_Pantic on 04/16/12 at 20:25:04

It is an SO-E problem, we have it fixed, I will send it to you

Title: Re: CUSTOMER INFO IN ALL CAPS
Post by David Waldmann on 04/17/12 at 04:19:56

Got it, thanks.

The WO Traveler is more of a minor annoyance but it's obviously coming from somewhere else.

Well, I just located it. WOs that were created before the update still display as upper/lower case in the WO-A lookup, but when you select one it comes in all caps. If you then save it, even if you haven't changed anything, the WO now has the customer info as all caps, so the trouble seems to be in WO-A. In fact, I just tried typing info in directly, and it just does everything all caps, like Street Address in PR-A.

Title: Re: CUSTOMER INFO IN ALL CAPS
Post by David Waldmann on 04/17/12 at 08:43:12

Update:

There seem to be different issue with this SO-E.

We’ve only done a few so far but there are two potentially scary things and one just interesting:

One time, the Subtotal shown at the bottom of the screen when first entering the SO# was $100.02, then after releasing (with no quantity changes), it was $102.00. When the invoice was printed it was $100.02 (the correct amount).
(this may be related to the first one) When entering the SO# the subtotal is shown at the bottom, but after releasing the total is $0.00. When the invoice is printed it’s correct. This has happened twice, in both cases there were no quantity changes.
Interestingly, the text of the line items in SO-E is all caps, but the Invoice/PL still print with proper Upper/Lowercase.

Since we enter freight charges at SO-E, and then enter CC Payments as a deposit, we are having to print the invoices to screen first to get the total amount to charge, then enter/attach the deposits and re-print the invoices. It works, now that we know what we need to do, but seems an unnecessary additional step.