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Evo-ERP and DBA Classic >> Accounting >> PO line received twice, causes GL imbalance
http://www.istechforum.com/YaBB.pl?num=1349470316

Message started by AndyOB on 10/05/12 at 13:51:56

Title: PO line received twice, causes GL imbalance
Post by AndyOB on 10/05/12 at 13:51:56

Trying to get this resolved ASAP, I think it's a bug, and IStech isn't picking up the phone.

So we have this PO that we started in Aug. 2 lines, one for 80 and the other for 72.

We received the 80 items in late Aug, no problem.
We added 2 lines to the PO for what reason I'm not exactly sure, inv. adjustment or something.
Today we recieved the 72 items from the second line. (Note: The items are Serial Controlled, not sure if that makes a difference)
When we go to IN-A to look at the ReCeiving History for the item, it says we received 72 items, twice!
If you go to Post/Print the GL (GL-O), there is a bogus entry at the beginning of the report that just has one line with no reference, a credit for 2x's the value of the 72 items we received.
At the end of the report, the correct debits and credits appear for the 72 items, but because of the credit at the start of the report, our accounts are all off.

Suggestions? I'll take phone calls, feel free to reverse the charges. :) 408-942-1106, ask for Andy I'll be here for an hour or later if I can't fix this problem.

I suspect it's a bug, but I have no idea how to repair the problem. We are running 5/11/11 SP1 version of Evo w/ pervasive 2000i.