ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> WBTRVMEMO.B Could not be opened
http://www.istechforum.com/YaBB.pl?num=1361924620

Message started by REVCO PRODUCTS on 02/26/13 at 17:23:40

Title: WBTRVMEMO.B Could not be opened
Post by REVCO PRODUCTS on 02/26/13 at 17:23:40

We received the following error while loading our EVO: "The Btrieve memo file (WBTRVMEMO.B) could not be opened and Btrieve memos will not be available". Does anyone know how to fix this error???? We are currently down and are not able to access EVO. Thanks!

Title: Re: WBTRVMEMO.B Could not be opened
Post by Lynn_Pantic on 02/26/13 at 19:10:33

What message do you get after you say OK to that one?

Title: Re: WBTRVMEMO.B Could not be opened
Post by REVCO PRODUCTS on 02/27/13 at 09:42:40

Hi Lynn, when i click okay to that error it logs us to the evo screen but we cannot open any modules other than the TAS. If we try to go to SO>A the screen freezes off and it says "Evo not responding". There are also a couple of error codes that popped-up such as, Error 12 & System Error Code 1400, Invalid Window Handle. We are completely down.

Analiza

Title: Re: WBTRVMEMO.B Could not be opened
Post by Lynn_Pantic on 02/27/13 at 11:08:43

Can you run it on the server (taking the network out of the picture)?

Title: Re: WBTRVMEMO.B Could not be opened
Post by revco123 on 02/27/13 at 13:17:20

Hi Lynn,

Okay. On the server under the M:\ and found the following:

Clicked on > Dbrun.exe
Error came up: File: M:\TP5WDBA.exe was not found!
>ok

I also found another file
Clicked on > evoerp.exe
Warning error came up: The Btrieve Memo file (WBTRVMEMO.B) could not be opened and Btrieve Memos will not be available.
>ok

When I hit <ok> the following error came up: Could not locate E:\ISTS\folder. Please contact lynn@istechsupport.com

Then another error pops-up: EVO~ERP unable to create directory

Please let me know how to resolve this issues. Thanks!

Title: Re: WBTRVMEMO.B Could not be opened
Post by Laura Oliver on 02/27/13 at 17:36:03

SAKES ALIVE.... I am currently trying to setup a new workstation and got the same error.

Laura Oliver wrote:

Trying to setup EVO on new workstation

Workstation>MyComputer>Networklocal(2)
DBAMFG(\\DIXIE2K8) (M: )
EvoERP.exe (application 8613KB) rt click run as administrator

It then asks if I want to allow ADDSUM to make changes and I say yes and get these messages;
1) Windows can not find M:\EVOERP.exe. make sure you typed the name correctly and try again
If I try again I get
2) The Btrieve memofile (WBTRVMEMOB) could not be opened and Betrieve memo will not be available.

Any and all help appreciated