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Evo-ERP and DBA Classic >> Sales >> Some customers cannot be Non-taxable
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Message started by David Waldmann on 06/20/13 at 05:08:44

Title: Some customers cannot be Non-taxable
Post by David Waldmann on 06/20/13 at 05:08:44

In Classic AR-A you had either a Y or N for "Taxable?" In Evo there's a checkbox. For some reason, some of our Non-taxable customers (checkbox not checked), when you enter a SO there is not an N in the "Taxable?" field.

This plays havoc with Sales Tax reporting, as they are neither Taxable nor Non-taxable...

If you happen to notice, you CAN enter an N in the field, but that requires you to look at that tab and notice.

I've tried making the customer Taxable, saving them, then changing them back to Non-taxable and saving it, to no avail.

From my observation thus far, this starts to happen to various customers at random times, but once they are not non-taxable they stay that way. I observe this two ways: if I look at (posted) invoices for a particular customer, in date order, once I see the first invoice with neither Y or N, all invoices following are the same. Also, if I enter a new SO for a customer that has had the problem the new SO also has a blank field.

Anyone else having this trouble?

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