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Evo-ERP and DBA Classic >> Accounting >> Deposits not applying
http://www.istechforum.com/YaBB.pl?num=1385577763

Message started by JereC on 11/27/13 at 11:42:43

Title: Deposits not applying
Post by JereC on 11/27/13 at 11:42:43

When I get a deposit and put it into AR-N I am seeing many of the deposits are not getting applied and are showing as an open item on the Sales Order. Example, if the deposit actually is in full for the order, it still shows as being open. What am I doing wrong and the best way to fix this.

Thanks ~ Jere'

Title: Re: Deposits not applying
Post by Lynn_Pantic on 11/27/13 at 17:34:22

Are you attaching the deposits to the orders and not just entering them "On Account"?

Title: Re: Deposits not applying
Post by JereC on 12/02/13 at 13:56:18

The deposits are being applied to a sales order. What am I doing wrong?

Title: Re: Deposits not applying
Post by Lynn_Pantic on 12/02/13 at 15:21:10

If you are entering them in AR-N and attaching them to a Sales order then you should (with the old version you have) be prompted when invoicing to enter the amount of the deposit to apply. I know we h ave added some features relating to the prompt for the deposit but I don't recall any bugs with the old version regarding the basic functionality. The deposit date must be on or before the invoice date, you can't apply something that doesn't yet exist.

Title: Re: Deposits not applying
Post by David Waldmann on 12/04/13 at 10:55:54

We've never had any substantial issues with the Deposit system, and have used it extensively in both the old and new varieties.

The first time you print an Acknowledgement or Invoice after entering and attaching a Deposit you will see the following screen. You enter the amount of the Deposit you want to apply here, and it will deduct it from the Total shown on the Ack or Inv.

http://i29.photobucket.com/albums/c275/dwaldmann/IS%20Tech/Screenshot2013-12-04124921_zpsb017d92d.png