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ISTech Support Forum
http://www.istechforum.com/YaBB.pl Evo-ERP and DBA Classic >> Items >> DBA Classic Print Linked Image with Traveler http://www.istechforum.com/YaBB.pl?num=1389300364 Message started by kathySMC on 01/09/14 at 13:46:04 |
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Title: DBA Classic Print Linked Image with Traveler Post by kathySMC on 01/09/14 at 13:46:04 I’ve been combing the forums for a definitive answer to my problem and cannot seem to find one. Any help is greatly appreciated! Goal: Print PDF Drawing when Traveler is printed Currently: Traveler Prints w/o Linked Image but linked image is viewable via IN-A Camera Icon What I’ve done so far: IN-B – Image Link Order: 1 Link: Y:\IMGTest\test.pdf Use the Global Link Path? Y Associate this link to Routing seq: 0 Use IE or other : O Specify Other : ADOBE Y:\Adobe\Reader\AcroRd32.exe Printing: Image Thumbnail or Link? L For all For Parent, Component or Both? B for all IN-A – Able to view linked image through acrobat reader using the camera icon SD-Q - Enable Evo Links = N Form =BKWOC1.RTM When I go to print the WO I select Y in the option for printing linked documents. Attempted printing to List and Printer with no success on either. I’m sure that I’m close and I’ve used the forums to help me get this far but I cannot find a conclusive solution to this. I would greatly appreciate any help that anyone can provide. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 01/10/14 at 10:27:53 Update: I needed to add the path to Adobe Reader to the Windows Environment Path. On Windows 7 : Computer -> System Properties -> Advanced System Settings -> Environment Variables -> PATH under System Variables and add Path to Reader However this has not yet fixed this issue. When I go to print from WO-C I can see the NZ-BOM window opening briefly but the linked image still does not print. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 01/11/14 at 20:43:09 Link: Y:\IMGTest\test.pdf if you use default path you don't need the path in the link. also B is for thumbnails For Parent, Component or Both? use P for things like PDF's if you have it set to B it will print the PDF when you print out any bom with that item on it. normally you don't want that. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 01/13/14 at 09:10:45 Thanks for the Tip in regards to setting it to P from B. Sorry if this is a trivial question but what is the default path? Also regardless of what setting I have it set to either P or B the linked image is still not printing. Thanks again! |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 01/13/14 at 16:29:46 Global path Use the Global Link Path? Y to the right of this is the global path. you need to fill that in 1 time. that's the default path so you would put the path where you keep all your pdf's or whatever you are linking to. I keep my word files in the default path and my thumbs in another directory so I use global for word docs and k:\thumbs\filename.png for my thumbs so they have a use global path set to N I kept .doc and .png in separate directories so that there would be less files in each location I didn't want to overload one location with 40,000+ files. maybe that's ok but I didn't want to find out the hard way. are you in in-B it says routing seq ? I don't have that in IN-B are you linking to a routing ? are you using evo links or classic |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 01/15/14 at 09:55:30 Using Classic in In-B. It does have a spot for routing Seq I have just been leaving that un altered. I have set the Global link Path to Y. Through Tech Support Help we determined I did have a Windows Environment Pathing issue which has been solved. Maybe I'll attempt putting a seq number in just to see. I'm not trying to link to a specific routing but at this point I'll try just about anything. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 01/15/14 at 10:22:35 do you have EVO ? |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 01/17/14 at 07:35:31 No we are running Classic |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 01/17/14 at 08:31:50 this is how I have it setup for a word doc http://www.waddingtonelectronics.com/DBA/link-word.png there have been some changes so you may not need to use O as it now uses the windows file associations to print Also I don't remember where you set the global link path its not shown here in classic. I use EVO mostly. You might consider an EVO seat to see the difference. its so much better than classic. I was one of the 1st people to use links so mine use the O direct program call to Word. you might try a different PDF viewer / printer there are plenty of free ones out there I use PDF creator when test printing a batch of WO because it has silent mode where it wont ask for a file name for each word doc. I use cute FTP when I just need a quick print to a file because it will ask and I use adobe as my viewer because I find I can copy text from it better. I don't use a lot of PDF links because I like a word doc. You can paste almost anything into them and I only have to maintain the one file. I looked at my PDF's and they are all data sheets I have downloaded for purchased parts. These almost never need to be printed, I just have them linked for viewing with the associated item. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by Lynn_Pantic on 01/18/14 at 09:21:27 Printing in DBA is only supported for PDF format with Adobe. Other formats require Evo for printing and can only be viewed in DBA. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/17/14 at 12:40:51 I still have not been able to resolve this problem. I have successfully run the following command at the command prompt : acrord32.exe /p /h Y:\IMGTEST\TEST.PDF - it prints the document straight to the printer. I have confirmed that the Y drive is mapped to my computer but DBA still will not print the Linked PDF image with the Work Order. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by David Waldmann on 02/18/14 at 15:46:32 kathySMC wrote:
Just want to make sure this has been clearly understood. With Global Link Path set to Y, you should have (based on your earlier info):
Hope that helps. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/19/14 at 13:28:56 Here's what I had before: Default Image Path = not set Link = Y:\IMGTest\test.pdf Use IE or Other = I I changed to Default Image Path = Y:\IMGTest\ Link = test.pdf Use IE or Other = I Still no linked image with traveler print. Thanks for your time! |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by David Waldmann on 02/19/14 at 13:45:22 kathySMC wrote:
Thumbnails need the new(er) form. Maybe Linked Docs do too? Just for "fun" I would try a current RTM version. Even if yours is modified just try the stock one to see if it works. If so, then go ahead and modify the new one. Or there may be something you can copy. The thumbnail object can actually be copied from the new form to the old one... Rename current RTM to BKWOC1.YYMMDD (or whatever you want) Copy BKWOC1.RTX from \DBAMFG\RTX to \DBAMFG Rename to BKWOC1.RTM |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by Lynn_Pantic on 02/19/14 at 13:47:58 Also Adobe needs to be installed as your PDF viewer, not some other program. DBA is hard coded to call Adobe Acrobat for printing PDF. You need to make sure the path to the Acrobat reader is in your Windows environment path. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by David Waldmann on 02/19/14 at 13:54:15 kathySMC wrote:
Just looking at things again and thought I'd point out that Linked docs don't print to list/screen. So there's no point testing it that way... OTOH, thumbnails do. And strangely enough they still sometimes print black even if they look good on screen. But that's a whole 'nother subject... |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/19/14 at 15:00:15 Yea, I've been attempting to print to a printer and avoiding list as I did read about that when I initially began troubleshooting. Lynn - Acrobat Reader is in my environment path. I was able to confirm that with the code you had previously emailed me. David - I'll attempt the form change and report back. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/19/14 at 15:13:58 David - I followed the directions you gave to no avail. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by Lynn_Pantic on 02/19/14 at 18:05:23 David is correct, linked docs have to go direct to the printer and in fact they print to the default printer even if the primary document it sent to a different printer. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by David Waldmann on 02/20/14 at 05:34:31 I don't know where else to go. The only other thing I can suggest is to post screen shots of your Item Links and WO-C selection page and maybe we'll see something that's been overlooked. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/20/14 at 11:38:20 This may be a silly question but since I've been attempting to print the same WO over and over again does it matter that since the WO has been printed already it won't print the linked document since it wasn't set up correctly in the first place? |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 02/20/14 at 11:49:46 Do they print using WO-L-I ? Printing the same wo over and over shouldn't matter. I do that all the time. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/20/14 at 13:15:59 Shadowcaster - They do not print using WO-L-I. I know that when you print a WO it locks in some of the inputs and if you change them and go to print it again it doesn't change. I was thinking that maybe linked files is like that. IE if I went to change a linked file to a P/N that is on WO and go to print that WO again it won't print the new image. Not sure if that is the case or not but hopefully that clarifies my question. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/20/14 at 15:21:47 I created a new WO and attempted to print traveler, that did not get the linked image to print. So I tried WO - L - I and WO - K - I both NZ BOM's open however when I go to print the window just disappears and does not prompt a print menu. Hopefully this leads to a solution! |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 02/21/14 at 14:36:10 just saw this on the T is for thumbnail thread. "Oh, and on a possibly unrelated note, since the update to 12/21/08, none of my .pdf files link with the travelers when they print. " Don't know what version you have. Id try the latest one to see if it is fixed also you should consider an evo seat its not much money and you get a lot. JW |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/21/14 at 16:11:09 We are running on Version 2004.1 w/ IS TS Upd 4/4/13 SP2. We have an EVO seat but haven't implemented it yet. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 02/21/14 at 16:50:51 only takes seconds to install evo go for it |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/25/14 at 11:54:52 Until we do implement EVO I still would like to get this resolved. Any other thoughts from anyone? |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 02/25/14 at 13:41:04 Using evo changes nothing in your classic system so I wouldn't be afraid to start it up. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/26/14 at 15:22:25 Unfortunately we have multiple people that would need this ability so until we get EVO going for all users I need Classic to be able to do it. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 02/27/14 at 07:46:15 Sometimes when troubleshooting its best to move on to what works than to fight what wont work. did you test a word doc instead of a pdf |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/27/14 at 13:10:21 I have tried both .doc and .jpg files before but Lynn has made it clear the DBA classic will only print .pdf's |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by Kelloggs on 02/27/14 at 15:52:13 Here is my two cents. We couldn't print link documents. We solve our problem by moving the documents folder to: X:\DBAMFG\LINKDOCS Where X is the driver were your DBA is. Is not a good idea to use long an complicate path names either. Keep it short and simple. :P Kelloggs |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 02/28/14 at 07:07:05 well I used to use classic and I recall we printed our word docs with it however I just tried it and it wont work pdf or doc so I would say its broken since all my stuff prints fine in EVO I had the 1st linked doc printer, I had it written by Ben many years ago. I'm sure we used it with classic to print DOC files. so Id say something is wrong |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 02/28/14 at 08:04:58 Kelloggs - That is how I currently have it set up Y: is our DBA drive. The linked image I'm attempting to print is Y:\IMGTest\test.pdf Shadowcaster - I agree I think something is wrong too. Hopefully Lynn & Allen can help me fix it! |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 02/28/14 at 08:39:28 you could prove your links are good if they print in evo. I would think that with all the little parts you sell that you would want all the pictures of them coming out on work orders, pick slips, sales orders, and po's. Along with manufacturing info to attach to the WO. EVO will do that. |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by Kelloggs on 02/28/14 at 09:35:37 kathySMC wrote:
Try inside the DBAMFG folder: Y:\DBAMFG\IMGTest\ It work for us.... ::) Kelloggs |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by kathySMC on 03/04/14 at 07:48:47 Kelloggs - Our Y:\ drive is our DBAMFG folder shared as a drive from our server. The server has a DBAMFG folder that it shares as the Y:\ drive to the rest of our computers |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by shadowcaster on 03/04/14 at 13:38:47 maybe this will help someone who is having link issues These are the settings I use for my links and thumbs My DBAMFG directory is a mapped drive letter K I use a default directory for my word docs k:\prints\ not sure where you set this in classic I use a separate directory for the thumbs k:\thumbs\ so with thumbs I use the full path for the file name. K:\thumbs\filename.png Classic settings http://www.waddingtonelectronics.com/DBA/word link classic.bm http://www.waddingtonelectronics.com/DBA/thumb link classic.bm EVO Settings http://www.waddingtonelectronics.com/DBA/word link evo.bm http://www.waddingtonelectronics.com/DBA/thumbs link evo.bm |
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Title: Re: DBA Classic Print Linked Image with Traveler Post by Lynn_Pantic on 03/05/14 at 08:33:27 DBA Classic can only print PDFs and it is hard coded to call ACRORD32.EXE so you have to have the Adobe Acrobat reader installed and the path to the reader needs to be in your environment path. I tested yesterday and under those conditions it does still work. |
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