ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> IN-A crashes on PO lookup
http://www.istechforum.com/YaBB.pl?num=1404237720

Message started by Mike_Habich on 07/01/14 at 11:02:00

Title: IN-A crashes on PO lookup
Post by Mike_Habich on 07/01/14 at 11:02:00

IN-A 6/23/14
Click PO button
POs display on grid, then blank out, then reappear with error "Tas Premier 7i runtime has stopped working"
Must reboot machine to restart EVO

Title: Re: IN-A crashes on PO lookup
Post by shadowcaster on 07/01/14 at 12:05:53

I have that version and its working here.

is it just 1 item or all of them ?

Title: Re: IN-A crashes on PO lookup
Post by Mike_Habich on 07/01/14 at 12:28:05

All items do the PO grid display, then blank, then redisplay...annoying but OK

Only one part number (that I know of) crashes. This part has two releases on one PO, one which has been received, and one still outstanding. This crash is repeatable.

Title: Re: IN-A crashes on PO lookup
Post by Lynn_Pantic on 07/01/14 at 16:39:17

Sounds like you may have saved display settings that aren't working properly. Is this all workstations or just one? If it is just one, check for EVOGRIDSETTINGS.INI in C:\ISTS\ and delete or rename it and see if that makes a difference.

Title: Re: IN-A crashes on PO lookup
Post by Mike_Habich on 07/02/14 at 07:02:48

Tried on another machine. That one sorted by last PO (default, I think), and displayed immediately without crash.

Back to original machine. Try another part number...display immediately by last PO, then blank, then by ERD. Saved user settings.

Still at original machine to misbehaving part number. Display immediately by ERD. Change to last PO, save user settings. No more crashes. Must have been grid display settings.

Thanks, Lynn!