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Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> Key setup error on 2015.1 update
http://www.istechforum.com/YaBB.pl?num=1426773985

Message started by AndyOB on 03/19/15 at 07:06:25

Title: Key setup error on 2015.1 update
Post by AndyOB on 03/19/15 at 07:06:25

Tried running the 2015.1 update to Evo, toward the end of the dB update, after the "Updating DBA Classic" portion I get a pop-up error "Key setup error" with an OK or close button. The updater said it's working on "Utilities: UID BBMstr B".

When I run evo now I get:

FATAL ERR - File: NZEVO.LIB Line: 232
(You have failed to access a file that has not been previously opened, or the file number value (FNUM) passed was 0.)

Clicking OK brings up Evo with no menu buttons.

Suggestions?

Title: Re: Key setup error on 2015.1 update
Post by TGerak on 03/20/15 at 08:26:04

I experienced something similar on a prior update. I restored from my backup and ran until I sorted it out. I believe the issue was that even though I logged all of the users out, there was still an open share that prevented a clean install. From my server, I made sure there were no active shares and then installed without any issues.

Title: Re: Key setup error on 2015.1 update
Post by Lynn_Pantic on 03/20/15 at 16:18:05

Try reindexing the BKBMMSTR file before you attempt the update again.

Title: Re: Key setup error on 2015.1 update
Post by AndyOB on 04/14/15 at 11:45:44

Lynn_Pantic wrote:

Try reindexing the BKBMMSTR file before you attempt the update again.

I get "Error occurred when trying to rename the original file" right when I start the re-index on this file.

Title: Re: Key setup error on 2015.1 update
Post by Lynn_Pantic on 04/14/15 at 14:24:32

File is open. You can't reindex when other people are in the file.