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Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> OUT OF BALANCE REPORT
http://www.istechforum.com/YaBB.pl?num=1453216466

Message started by EMI Ann on 01/19/16 at 08:14:26

Title: OUT OF BALANCE REPORT
Post by EMI Ann on 01/19/16 at 08:14:26

I had a problem trying to make a deposit between two customers (maybe me, maybe the program, but not something I've done since to see if it is a repeatable problem) and ended up with a duplicate cash amount that threw things out of balance. When I tried to run the Out of Balance report in GL-O, T6GL00B1.RTM (the name that automatically pops up), I got a message that that report doesn't exist, please try another. Reran, and tried again the next morning, and the same thing. I looked around to see if I could find a name that would indicate it might be what I wanted in the T6 and BK reports, but nothing jumped out at me. I am on 2015.2 now, and it's something I've had to use maybe 4 times since 1997, so I couldn't tell you what it might have been named in previous versions. I couldn't find anything in my backed-up 2015.1 to play cut and paste into the new one. So, it appears that it either got left out of the new version or has a different name.
Thanks for taking a look at this!
Ann Luce

Title: Re: OUT OF BALANCE REPORT
Post by Lynn_Pantic on 01/19/16 at 10:27:57

There should be a copy of the RTM in your RTX subfolder

Title: Re: OUT OF BALANCE REPORT
Post by EMI Ann on 01/19/16 at 12:29:34

I just looked in the rtx subfolder, and the search comes up with nothing, in either 2015.2 or my old 2015.1
I was able to find what I needed to correct, so I am not hot for the print file now, but would be handy to have for the future.
Ann

Title: Re: OUT OF BALANCE REPORT
Post by Lynn_Pantic on 01/19/16 at 15:52:55

Should be in the RTX subfolder immediately under DBAMFG

Title: Re: OUT OF BALANCE REPORT
Post by EMI Ann on 01/20/16 at 08:01:15

I opened the DBA folder, then the RTX subfolder, and scrolled thru the whole thing again. There are a number of files starting with T6S00 (25+), so I copied one that had a "B" in it, T6S00B1.rtx, to the desktop, renamed it to an rtm, and it was a backorder report form. I've looked at every file name in the RTX subfolder of the DBA folder, and have not been able to find T6GLOOB1.rtx, or one that seems like a more likely candidate in it. I let Explorer search the whole apps drive on the server, and it does not show up with either extension. If it has been renamed, I do not know to or from what.
Thanks for the help,
Ann

Title: Re: OUT OF BALANCE REPORT
Post by Lynn_Pantic on 01/20/16 at 08:53:08

It is in the 2015.2 patch file currently on the website so if you run SM-V to download patches it should be downloaded to your DBAMFG\RTX folder.

Title: Re: OUT OF BALANCE REPORT
Post by EMI Ann on 01/20/16 at 09:20:51

OK, thank you! I will look for it when I run the patch updates.
Thanks!
Ann