ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Sales >> Reopening SO w/Neg qty serialized item
http://www.istechforum.com/YaBB.pl?num=1455743187

Message started by gtladmin on 02/17/16 at 14:06:27

Title: Reopening SO w/Neg qty serialized item
Post by gtladmin on 02/17/16 at 14:06:27

Holly sent to me:
"In SO-A when re-opening a sales order, I could not get past the first line item. Part quantity was a negative amount (returning to stock). Received Pop-up advising "you have more serial numbers allocated than there is QTY for this line. Please remove excess." Although there were no serial numbers in stock to remove, I entered "OK" to remove the excess & then hit "enter. I got stuck in a loop--received another pop-up with the same warning. How do I get around this problem?"

Anyone seen this before?

Kind regards,

Val

Title: Re: Reopening SO w/Neg qty serialized item
Post by Lynn_Pantic on 02/17/16 at 18:30:27

I am confused. If the order is closed, all the quantities must by definition be 0 so how can you be reopening an order with a negative quantity? Are you reopening a 0 quantity order and entering a negative quantity? You should use the RMA module for returns.

Title: Re: Reopening SO w/Neg qty serialized item
Post by gtladmin on 02/19/16 at 12:07:35

Oh, I truly have no idea what Holly is trying to do with this.....I will have to ask her for more details..... :-[