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Evo-ERP and DBA Classic >> Sales >> reverse customer check results in inaccurate AR-R
http://www.istechforum.com/YaBB.pl?num=1711841019

Message started by Laura Oliver on 03/30/24 at 16:23:39

Title: reverse customer check results in inaccurate AR-R
Post by Laura Oliver on 03/30/24 at 16:23:39

I had this happen 3 times in 2023. If I reverse a customer deposit in AR-C it is not properly reflected in AR-R. The reversal is actually dulplicted in AR-R.
GL-D CR journal will properly reflect the customer's check reverrsal. Normally my GL-D CR will match AR-R. but it doesnt. For example if I reverse a $630.00 customer deposit the AR-A will be $1260 less than Gl-D CR

I think everything is correct but AR-R.

So i can't trust AR-R . To have a good check and balance I take the bank statement deposits and subtract the non AR deposits. This will match GL-D CR number but no AR-R if there has been a reversal.

Has anyone else had this problem?
Thanks
Laura

Title: Re: reverse customer check results in inaccurate A
Post by Laura Oliver on 04/17/24 at 06:03:45

Reversed a deposit of in AR-C $630 in AR-C

1. AR-R is wrong. Instead of zero it show -$1260.
Column 4 invoice amounts ( - and +) are correct resulting in a bottom total of zero
Column 6 Amount Paid are both minus (one should be +) resulting in a bottom total of <-1260.00> WRONG!!!

2. GL-O is correct

3. Statement is correct.

Is AR-C wrong because I no longer have the option to show recieved or applied deposits?