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Evo-ERP and DBA Classic >> Installation >> Customer info not correct in SO-A
http://www.istechforum.com/YaBB.pl?num=1060365043

Message started by Cyndee Pappas on 08/08/03 at 11:50:43

Title: Customer info not correct in SO-A
Post by Cyndee Pappas on 08/08/03 at 11:50:43

I just edited the ship via info for a customer and saved it. Went back in to check and changes are reflected. Also can see the new info thru AR-Q. But when I enter a new SO, still shows the previous info. I tried getting out of DBA completely and then going back in but no change. ???

Title: Re: Customer info not correct in SO-A
Post by David Waldmann on 08/08/03 at 12:17:51

I'm a little confused as to what exactly you did. There are two places I can think of that you may have edited:

1. You changed the default Ship-To (in the Billing Customer) in AR-A, or
2. You edited the data of the Ship-To Customer in AR-A.

Also, what program is AR-Q?

Title: Re: Customer info not correct in SO-A
Post by Cyndee Pappas on 08/08/03 at 13:06:14

Sorry, that was vague. And I found my error. I changed the default ship via using AR-A. But I used the bill-to customer record instead the ship-to. :-[

AR-Q is View Customer information (An ISTS enhancement). A [glb]wonderful[/glb] tool for us anal types who don't allow anyone outside of accounting access to things like AR-A.
I've long wanted others to have read-only access to the info and now they do. Thanks, Lynn!

Title: Re: Customer info not correct in SO-A
Post by David Waldmann on 08/08/03 at 13:18:53

Cyndee Pappas wrote:

AR-Q is View Customer information (An ISTS enhancement). A [glb]wonderful[/glb] tool for us anal types who don't allow anyone outside of accounting access to things like AR-A.
I've long wanted others to have read-only access to the info and now they do.

(Glad you figured it out)

That's also available (I think for any screen) through the Evo update, by specifying whether the person can save or delete.