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Evo-ERP and DBA Classic >> Sales >> Features & Options pricing not working
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Message started by Cyndee Pappas on 08/21/03 at 17:34:43

Title: Features & Options pricing not working
Post by Cyndee Pappas on 08/21/03 at 17:34:43

Using the 7/4/03 Subscriber update. When entering Sales Orders, pricing does not pull into the sales order. But, if you go back through and tab through the lines, the correct pricing does come in. We use discount codes, but I also tried using price codes and F&O special pricing. All work the same way. I'm taking a lot of heat for this. Since I do the invoicing, I'm double checking everything before I release the order. BUT, the sales guys often give a verbal quote, or send the acknowledgement to the customer. And they tell me it's a BIG issue. Anyone else have this happening?

Title: Re: Features & Options pricing not working
Post by Lynn_Pantic on 08/21/03 at 18:29:06

I just checked, if Add Price to Parent is set to Y, the base price pulls in OK but the Discount Code pulls in but then is cleared out and is not applied to the option price. But if Add Price to Parent is set to N, it pulls in at $0 proce. Is this what you are seeing? I will pass it on to programming.

Title: Re: Features and Options pricing not working
Post by Cyndee Pappas on 08/22/03 at 10:59:57

Yes. We're set for Add Price to Parent = N. If Add Price to Parent was set to Y, this may have gone unnoticed for a long time. Most of our orders are on the phone. Even the faxed ones often don't have pricing, so with nothing to match to, we would not have noticed it until the customers started yelling.

We'll be waiting for the patch. ;)

Title: Re: Features & Options pricing not working
Post by Lynn_Pantic on 10/10/03 at 11:08:10

OK, I have this one fixed now, will be in the next IS Tech Update. Any IS Tech Subscriber who needs it sooner, email me and I will send it to you.