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Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> cancelled line item shows up
http://www.istechforum.com/YaBB.pl?num=1095338111

Message started by HB on 09/16/04 at 04:35:11

Title: cancelled line item shows up
Post by HB on 09/16/04 at 04:35:11

After releasing a sales order in which a line item quantity was set to "0" (not shipped) and the backorder quantity was also set to "0" (order line cancelled), the original quantity of the line shows up in SO-A and also on open order reports and the order does not show closed status. ???
This is causing problems with customers who do not allow backorders and also inflates the backlog of orders

Title: Re: cancelled line item shows up
Post by Lynn Pantic on 09/16/04 at 06:53:29

You are right, there is a problem, although I don't see exactly what you describe. I don't get the original quantity if there has been a partial shipment but I don't get the backorder zeroed out either. I will get it fixed. Meanwhile, use SO-A instead of SO-E to zero out the backorders.

Title: Re: cancelled line item shows up
Post by HB on 09/16/04 at 08:51:19

The problem only occurs when the line item quantity has to be zeroed out, not when there is a partial shipment

Thanks for looking into this