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General >> What is IS Tech Support? >> ISTS Plans
http://www.istechforum.com/YaBB.pl?num=1121352489

Message started by Lenette on 07/14/05 at 06:48:09

Title: ISTS Plans
Post by Lenette on 07/14/05 at 06:48:09

Quote:

Silver Support Plan

No "Per Question" Charge
Quick Email Response
Regular program updates
Training Sessions

Unlimited email based technical support during normal business hours (6 am to 5 pm Pacific time weekdays). Also includes regular program updates, Training Sessions, Add-on product reviews and a newsletter including program tips and third party product evaluations.

Once registered, you will be given an email address for use when posting questions.

Price $75/Month.

What is the normal turn-around time for "unlimited email based technical support during normal business hours"??

Maybe my questions are not being answered timely because I was never given an "email address for posting questions".