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Evo-ERP and DBA Classic >> Problem Reports - Sporadic >> Void Invoice Didn't Void
http://www.istechforum.com/YaBB.pl?num=1328651396

Message started by tardsat on 02/07/12 at 14:49:56

Title: Void Invoice Didn't Void
Post by tardsat on 02/07/12 at 14:49:56

Using DBA Classic 2004. After realizing a mistake was made a salesman attempted to void an invoice. An error showed up (which he didn't note down) . Bottom line is that trying to void the invoice again says already voided, while it still shows up on the AR as a real charge. Sounds like it got half done. Is there a way I could trick it into revoiding it again to finish the transaction? Only 1 line item on the invoice, so that makes it a little easier.

Any ideas would be appreciated.

Title: Re: Void Invoice Didn't Void
Post by Lynn_Pantic on 02/08/12 at 07:40:02

The posting of the void didn't finish but without the information in the message, it is hard to say why. The void is nothing more than a negative copy of the first invoice so if you go to SO-F and print the unposted invoice from that sales order and compare to the original, you will probably see what is different and why it wouldn't post.

Title: Re: Void Invoice Didn't Void
Post by tardsat on 02/20/12 at 14:52:09

I used "Maintain Database" to mark the invoice status in 2 different files BKAR????.B Changing them from "V" (or was it "X") to "Y" cacelled the void flag and allowed me to re- Void them. This put the correct items into inventory and created the credit memo properly. Not sure it was the best way to do it but it worked for me. I may still be in trouble if some part of the previous transaction went through. So far so good, cross fingers. Case closed for now.