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Evo-ERP and DBA Classic >> Installation >> DBA 8 users compromises EVO 9 users...exceed
http://www.istechforum.com/YaBB.pl?num=1368193397

Message started by Laura Oliver on 05/10/13 at 06:43:17

Title: DBA 8 users compromises EVO 9 users...exceed
Post by Laura Oliver on 05/10/13 at 06:43:17

Problem: We get messaage that we have exceeded maximum users when more than 1 or 2 users are in EVO....even though we have 9 users. This only happens if others are using DBA or if thee is a combination of more than 9 folks using DBA or EVO.

We had been an 8 user DBA office until last summer when we purchased 9 evo seats ( 8 evos seats & 1 evo data seat). Sadly, no one has wanted to use EVO but me. However recently I have mandated that others try to use EVO a little bit every day. What I have found is that if we have more than 1 or 2 people using EVO we are told that we have exceeded the maximum users.

Is this a networking issue?

Thanks,
Laura

Title: Re: DBA 8 users compromises EVO 9 users...exceed
Post by Laura Oliver on 05/10/13 at 07:21:03

I can get everyone on EVO if no one is on DBA.

I should be able to have 17 users at one time (8 DBA and 9 EVO) but sadly right now we can never have more than any combination of 9 or 10 users.

Any and all help appreciated.

Thanks,
Laura

Title: Re: DBA 8 users compromises EVO 9 users...exceed
Post by Lynn_Pantic on 05/10/13 at 07:49:21

You only have a 9 user license, not 17. You originally had 8 user DBA license. You added one Evo license and conversion licenses for the 8 DBA licenses. That means 8 can use EITHER DBA or Evo (one at a time) and the 9th is Evo only.

Title: Re: DBA 8 users compromises EVO 9 users...exceed
Post by Laura Oliver on 05/14/13 at 07:56:55

So I only added 1 user? I thought I was adding 9.

Title: Re: DBA 8 users compromises EVO 9 users...exceed
Post by Lynn_Pantic on 05/14/13 at 09:04:05

No, if you look at the invoice, there are 2 lines for Evo licenses at different prices. One is the conversion licenses (at a lower price) and one for the additional license (at a higher price).